The Business of Health
This book
For more than 20 years I have been supporting individuals who work in the health system to improve business performance through creating new, more or better value and adapting to change. Now, in this book, I will share with you some of the tried and tested methodologies that have helped both public and private sector health businesses and organisations make a difference to those that they deliver care to and the underpinning structures that make it all possible.

This book will show you the key leverage points for value creation. I will show you how applying a commercial mindset will help you focus on the importance of generating new, more or better value. Come join me as we transform the health system.

My three wishes
I have three very clear wishes, one for the health system, one for you and one for us. Writing this book is one way in which I am making these wishes come true.

​My wish for the health system is that by increasing the number of healthcare businesses that are commercially smart and focus on a triple bottom line of purpose, people and profit collectively the health of the health system will improve. That as a commercially smart healthcare business you will make a difference to hundreds or even thousands of Australians health and wellbeing outcomes.

My wish for you is that you live your dream and you are making the difference you were born to make. That you get paid well to do the work you love, the way you want. However that looks for you. That by delivering care, the way you do, you leave individuals and the health system in a better place than you found it.

My final wish is for us. My vision is to be part of a movement of hundreds, thousands of healthy healthcare businesses. I imagine a thousand healthy healthcare business owners coming together to explore how to work together to create a better health system for all. Think of all of the problems in the health system we would solve, the projects we would create and the contribution we would make. I would love you to be part of that.